scene:the telephone in swan house rings.a captain(c) answers the call.
场景：在天鹅宾馆电话响了。一个领班在接电话。
c:good morning.the swan house.li ming speaking.may i help you?
早上好，我是天鹅宾馆的李明您有什么需要帮助。
g:what time do you open this evening?今晚你们什么时候营业。
c:we open at six thirty, madam.and we take the last orders at ten thirty.
女士，我们6：30开始，10：30打烊。
g:well, i’d like to reserve a table for four this evening.
好的，晚上我要预订一个4人桌。
c:yes,madam.what time would you like to have your table?
好的，女士。你想什么时候要呢。
g:about seven,i think.我想大约7点吧。
c:a table for four at seven this evening.may i have your name,madam?
晚上7点，一张4人桌，我能知道你的名字吗，女士?
g:leavens,mary leavens.
c:thank you,mrs leavens.we lood forward to having you this evening.
谢谢，mrs leavens。我们期待今晚你的到来。
g:oh, one more thing.any chance of a table by the window?we’d like to enjoy the night view of shanghai.
噢，还有一件事，有靠窗的桌子吗?我们想欣赏一下上海的夜景。
c:i see. leave it to me.we will try our best.is there anything else i can for you?
我明白，为你预留，我们将尽全力，还有什么为您服务的吗?
g:no,thanks.good-bye.没有了，谢谢。再见。
c:good-bye,mrs leavens.and have g good day.
再见mrs leavens。玩得愉快。
用一两句英语介绍酒店预定流程？
First you need to go online and find our website, then under the category of booking, you shall type in your name, telephone and the date when you want to check in. Shortly after you finish booking, a guest manager will get contact with you to confirm you with your booking details.